Understanding and designing for complex systems is one of my super powers
I currently work as a Senior Experience Designer for Verizon and my job is to design awesome digital customer experiences.
Before Verizon, I was part of Moment, a digital design consultancy in New York (Moment got acquired by Verizon in April 2018). My work focused on defining and evolving digital products and experiences for clients in finance, media, energy, and healthcare.
I love solving problems and designing products that help and delight people. By applying human centered design, I create experiences that address user needs and find the right balance with business goals and technology. My strength lies in visual systems and how people navigate through them.
I thrive to simplify complexity. My innate curiosity and self-motivation are rooted in my first career as a biologist were I was able to build a strong foundation in research, problem solving, analytical and critical thinking. Being a good collaborator is key, and I can easily and effectively work with interdisciplinary teams including designers, developers, and product managers, which allows me to easily plan, coordinate and prioritize needs during the design process.
My education includes a Masters in Editorial Design from the IED Madrid in Spain, and a Masters in Environmental Sciences from Yale University. Prior to my work as a designer, I spent some years working in the non-profit sector for international organizations like Conservation International and the Wildlife Conservation Society, both in the United States and overseas. In this capacity, I managed conservation-based community-development projects with an emphasis on biodiversity conservation, ecotourism, and protected area management.